Shen London
If you are a consumer in the EEA, you have a legal right to return, refund and cancel a Contract. The cancellation right provided does not apply to certain products including all piercings. Your legal right to cancel a Contract starts from the date on which we confirm acceptance of your order.
Full details of your consumer right of return and refund are set out in clause 10 of the Shen London Full Terms and Conditions of Sale.